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The Forge Dungate Housekeeping

In order to maintain our reasonable and affordable rates, we ask that you agree to our Guest Housekeeping requests, outlined below:

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To make your stay safe and enjoyable, we are doing everything possible to maintain high levels of cleanliness. You can be assured that inside will have been thoroughly cleaned and sanitised, with stringent measures of hygiene.

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There will be hand sanitiser and extra cleaning materials supplied.  Your keys will have been thoroughly disinfected and left in a key safe for you.  Any items that cannot be easily cleaned, such as quilts and pillows, will be rotated so there is at least 72 hours between their use.

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In order to save us time at changeover and offer you an early 1PM check in, we ask you to make up your own bed and strip it on departure, empty the fridge and remove any rubbish and recycling before you go.

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We thank you for your co-operation.

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Following completion of our Covid-19 Risk Assessment, we have felt it necessary to implement the procedures outlined below, in order to minimise contamination risks relating to Covid -19.

 

  • Anyone with symptoms of Covid-19 or has reason to believe they may have come into contact with the virus, up to 14 days prior to their booking, must follow NHS guidelines. 

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  • Should guests develop Covid-19 symptoms during their stay, they are advised to return home as soon as possible to get back to their NHS support area.  If a guest does not return home and stays in the accommodation longer than their booking, they will be liable for all costs relating to affected bookings as a result of their extended stay.  

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  • For arrivals, there will be a Key Safe in operation and hand sanitiser available at the front door.

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  • Additional cleaning/disinfecting materials will be provided for guests to use on a regular basis throughout their stay, to enhance our own extensive cleaning regime which adheres to government guidelines. 

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  • Guests will be asked to make up beds in order to minimise our handling of clean linen.

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  • On departure, guests will be required to strip beds, including protectors and place used linen in bags provided.

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  • Used towels should be placed in the shower enclosure.

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  • Guests will be required to empty the fridge, freezer and all bins on departure. Waste to be placed into tied bags and put into the outside waste bins.

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Covid-19 Procedures

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